Relief Manager

West Midlands
Home/Department:
Midlands
Operations
Job Family:
Home Management

Relief Manager

About The Role

As a Relief Manager at HC-One, you’ll value one thing above all: kindness. It carries across every aspect of our Dementia, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining us, you’ll have a wonderful opportunity to give something back to those people.

In this role, you will take on the responsibility of running an entire home when a Home Manager is absent or when we’re recruiting for a new one. Each home has performance targets, and you’ll be dedicated to ensuring these targets are met. Whether you’re emphasizing the importance of safety and quality to your team, identifying and addressing areas for improvement, or ensuring regulatory compliance standards, you’ll always prioritize resident wellbeing above anything else.

About You

We’re looking for a care home supervisor experienced in working with vulnerable adults. You must have an S/NVQ4 qualification in Health & Social Care. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. Strong leadership skills are essential, as you’ll be mentoring and guiding your team to achieve the highest standards of care. Excellent time management and organizational skills are crucial, as you’ll need to manage multiple responsibilities effectively. You’ll be conscientiously accurate in your record-keeping and ensure all documentation is up to date and compliant with regulations. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

You’ll value kindness above all because it drives every aspect of our Dementia, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you’ll have a wonderful opportunity to give something back to those people

About The Company

At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.

To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.

We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.

Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.

Home Management

Our Home Managers lead our kind care teams to make a difference to the lives of those living in our homes every single day, providing a warm and welcoming home-from-home environment for our Residents.

Find out more

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From Care Assistants and Nurses to Chefs and Home Administrators, we have something for everyone at HC-One.

By joining our team, your kindness will be truly rewarded with pay that progresses with your experience.

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