Our Story

Since our launch in 2011, HC-One has been on a mission to be the first-choice care home for Residents and Colleagues in each of the communities we serve. We strive to make a real difference to the lives of older people throughout the UK, by providing the kindest possible care to our Residents.

We support and encourage our Colleagues to learn, lead, grow professionally and build their careers with us. Over the past ten years, we have continuously invested in this, including through our award-winning learning and development platform, apprenticeships and qualifications, and development programmes and initiatives.

We’ve also welcomed many subject matter experts and specialists from across the health and social care sector to our team. Our wealth of experience and expertise enables us to provide the very highest standards of care in a warm and welcoming environment for our Residents, Relatives and Colleagues.

Every single one of our Colleagues at HC-One contributes to the kind care provided to our Residents, and we are proud that, together, we form the Kind Care Company.

HC-One’s Journey

Since our launch in 2011, HC-One has been on a mission to be the first-choice care home for Residents and Colleagues in each of the communities we serve. We strive to make a real difference to the lives of older people throughout the UK, by providing the kindest possible care to our Residents.

November 2011

November 2011

HC-One was founded by Chai Patel, a successful doctor and health and social care entrepreneur

September 2012

September 2012

Touchstone, HC-One’s award-winning learning and development platform, is launched

November 2012

November 2012

Celebrated one year of providing the kindest possible care to Residents across the UK

October 2013

October 2013

Kindness in Care Awards programme is launched, to recognise the efforts of the kindest Colleagues

September 2014

September 2014

Colleague learning programme awarded ‘Best Learning and Development Initiative’ by CIPD

June 2016

June 2016

Introduced the Nursing Assistant Programme, accredited by the Royal College of Nursing

September 2016

September 2016

HC-One People Development Programmes are awarded Centre of Excellence status for the first time

December 2017

December 2017

Appointed leading dementia care specialist, Professor Graham Stokes, as Director of Memory Care Services

October 2018

October 2018

Ranked 49th in the annual Sunday Times Grant Thornton Top Track 250 league table

November 2018

November 2018

Won the prestigious Care Home Group of the Year award at the National Care Awards

November 2018

November 2018

Former Care Quality Commission (CQC) Chief Executive, Sir David Behan CBE, joins the Kind Care Board

February 2019

February 2019

Won Best Endorsed Provider of Learning and Development at the Skills for Care Accolades

March 2019

March 2019

Achieved award for the best care campaign at the annual NHS Flu Fighter Awards

September 2020

September 2020

James Tugendhat joins the Kind Care Company as HC-One’s new Chief Executive Officer

2021

2021

£54.5m upgrade and refurbishment programme launched for more than 200 care homes across the UK

2021

2021

Opened three state-of-the-art, new build care homes in York, Telford, and Nottingham.

October 2021

October 2021

Invested an additional £17m to support recruitment and pay and reward schemes

November 2021

November 2021

Celebrated ten years of HC-One, the Kind Care Company, with over 300 care homes in its family

Diversity and Inclusion at HC-One

We are passionate about ensuring that our current and future Colleagues and Residents can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

Our Kind Care Management Team

James Tugendhat

Chief Executive

James joined as Chief Executive in September 2020; he cites one of the key reasons for joining was HC-One’s commitment to being the Kind Care Company.

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David Smith

Chief Financial Officer

David has been part of HC-One since the company’s inception in 2011; as Chief Financial Officer he has held a prominent role in all HC-One’s acquisitions and re-financings as well as being a key part in the company’s ever-increasing financial resilience.

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Stephen Butterworth

Executive Director - Operations

Having started his career in manufacturing, Stephen transitioned to the care sector to become part of an industry that makes a real difference to people’s lives every single day.

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Mike McKessar

Executive Director – Commercial

Mike joined HC-One in August 2021 following a career that has seen him work across many different countries and cultures, specialising in the health and social care sector.

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James Ilesanmi

Managing Director - London and South East England

After beginning his career as a Care Assistant more than 20 years ago, James progressed to director level with a fellow care provider and obtained vital first-hand experience and knowledge of the care sector

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Tracey Tomlins

Managing Director – East and West Midlands

Tracey has always been passionate about the care industry. She started her career in the sector as a Care Assistant 37 years ago and progressed to a number of senior positions

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Rachael Junge

Managing Director - Lincolnshire, Sheffield and North West England

Rachael has worked in the care sector from a young age and is passionate about helping older people to live a very good life.

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Nicola Bales

Managing Director - Yorkshire and North East England

Nicola joined HC-One in April 2021 bringing with her a wealth of experience in the care sector. Having qualified as a Chartered Management Accountant in 2007

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Jake Rollin

Director of Commissioned Care and Commercial Support

Jake started his career in social care in his late 20s, moving from higher education to work with refugees and asylum seekers fleeing war in the Balkans.

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Professor Graham Stokes

Director of Memory Care Services

As a specialist in dementia care since 1984, Graham was drawn to the care sector to support the most vulnerable adults of society.

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Jonathan Smith

IT Director

Jonathan joined HC-One as IT Director in 2016, to help make a difference to HC-One and give something back to the care sector.

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Gary Reed

Property Director

Since joining the care sector more than 16 years ago, having worked with two other major care home groups before joining HC-One

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Deborah Hulse-Raper

Head of Customer Care

With a wealth of experience in customer service, Deborah joined HC-One in 2015 as Head of Customer Care after spending most of her career in the banking and finance industry.

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What Our Colleagues Say

Holly Halford

Care Assistant

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Janice Richards

Senior Care Assistant

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Jenny Fenn

Care Assistant

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Lois Chamberlain

Nursing Assistant

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Lindsey Price

Care Assistant

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Paula Sellars

Deputy Care Home Manager

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Lucy Crooke

Care Assistant

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Deepa Francis

Registered Nurse

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Sareena Begum

Care Assistant

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Anne Livsey

Care Home Manager

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Shannon Rutherford

Care Assistant

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Ope Olufowobi

Registered Nurse

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Craig Growcott

Kitchen Assistant

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Daniel Edge

Kitchen Assistant

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Donna Ambler

Wellbeing Coordinator

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Hayley Stephens

Head Housekeeper

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Kevin Price

Head Chef

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Jan Collins

Housekeeper

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Lindy Renaud

Wellbeing Coordinator

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Dan Wade

Regional People Development Manager

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Kerri Evans

Learning and Development Facilitator

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Ollie Clothier

Hotel Service Specialist

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Sandra Brown

Hotel Service Specialist

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Sammi Yates

Resourcing Project Manager

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Gareth Bailey

Regional Maintenance Manager

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Kyle Taylor

Regional Maintenance Manager

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Laura Sunderland

Regional Resource Advisor

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Liam Hamilton

Onboarding Team Leader

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Lyn Marshall

Receptionist

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Nicola Dunn

Senior Purchase Ledger Clerk

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Soni Atwal

Resident Liaison and Admissions Manager

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Vic Tait

Policy Administrator

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Ashley Moore

Property Helpdesk

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Latest Vacancies

Home/Department:
Callands
Callands
Carer
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Mersey Parks
Merseyside, Liverpool
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Housekeeper

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Victoria Park (Ilkeston)
Derbyshire
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Charters Court
East Grinstead
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East Grinstead
Activities
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Woodlands View
Stevenage
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Woodlands View
Stevenage
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Llys Newydd
Wales - South
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Newlands
Heaton Moor
Deputy Home Manager
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£18.50 to £19.50 per hour
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Victoria Park (Ilkeston)
Derbyshire
Catering
Salary Details:
£9.55 to £9.85 per hour