The Sales Ledger & Debtors Manager is responsible for all income billing, collection and debt management across Healthcare Ireland Group's 146-care-home estate. Managing a team of seven (Assistant Sales Ledger Manager, four Sales Ledger Clerks, Assistant Debtors Manager and Debtors Clerk), the post holder owns the entire receivables lifecycle across the full spectrum of HCI's care funding streams, operating within SOX Section 404 controls framework.
Billing & Income Management
Own billing for all placement types: Local Authority means-tested, Continuing Healthcare (CHC), Funded Nursing Care (FNC), Integrated Care Boards (ICBs), NHS spot/block, Discharge-to-Assess (D2A), DHSC-funded, top-up (resident and family), private-pay and respite
Ensure billing is raised accurately, on time and at the correct contractual rate per placement agreement
Maintain accurate fee schedules by home, by local authority and by ICB; ensure LA fee uplifts and CHC/FNC rate changes are implemented promptly
Manage the sales ledger across all funding streams; ensure all invoices are posted correctly
Debt Management & Collection
Own debt collection across all payer types with payer-appropriate strategies: LA/ICB formal billing query and escalation processes; ICB payment run monitoring; private-pay individual debt management including sensitive family and Power of Attorney
communication; top-up fee monitoring
Produce and distribute a weekly aged debtors report by payer type with commentary and
action plans
Monitor Days Sales Outstanding (DSO) by payer type; manage provision for doubtful debts
Maintain LA and ICB debtor relationships; escalate outstanding invoices within formal
commissioner processes
SOX Controls & Compliance
Operate and maintain billing and debtor controls within the SOX Section 404 framework:
invoice authorisation controls, fee rate verification and reconciliation of sales ledger to
management accounts
Retain control evidence for all key billing and collection controls
Reporting & Team Leadership
Produce monthly debtors report to the Financial Controller: DSO by payer type, aged debt
analysis and provision assessment
Oversee, develop and manage the ASLM, four Sales Ledger Clerks, Assistant Debtors
Manager and Debtors Clerk